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Kalamazoo Public Library Usability Review

04 May

I did a short, very brief usability review for Kalamazoo Public Library today. I thought I’d share it.

Again, it’s very limited and I could have listed more, but I was restricted to so much.

  • Web site failed Section 108 Guidelines for Government Web sites:
    • http://www.cynthiasays.com/mynewtester/cynthia.exe?rptmode=-1&url1=http%3A%2F%2Fwww.kpl.gov%2Fteen%2FHomeworkHelp.aspx
  • Menu navigation only works with Javascript enabled â?? text-based browsers can not navigate
  • Images not readable with CSS disabled â?? or no ALT tags
  • Events link could be converted to front page list of upcoming events
    • Link opens in new window to page that does not follow site theme
  • External links open in new window
    • This breaks the back button (the most used navigation element by internet users)
    • Also, breaks desktop experience for users with Tabbed Browsing, eliminates user choice and control
  • Internal links open in new window
    • Creates confusing navigation experience for most users
  • Branch Libraries section confusing â?? pictures do not help describe the links
 

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